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In order to get back working successfully, you will need to restore applications to pre function condition. We accomplish this by clearing cache and cookies for the application. From PC it involves signing out of accounts and signing back in with your new credentials. If you have been signed out of your application, it is okay. Here is how we will get back in.

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You’ve Done It! From here, you can just close out the application, open it back up and sign in new.

IMPORTANT Upon sign in, if your credentials already exist or pop up to use existing, you must to press “skip” and manually type in your new credentials. If you miss this step, its likely to bug out and you'll have to start over again.

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https://www.loom.com/share/095751d7bdd948ab901bc763210762cf

095751d7bdd948ab901bc763210762cf.mp4

for visual learners***

*I forgot I was still in safe mode at the end, and had to sign into regular outlook after. After signing in all is well.