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  • You will see both call windows.

  • In either of the call windows, click TRANSFER.

  • The option appears to transfer the call to the party or select another number.

  • Select the other party and the call is transferred.

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VIEWING CALL HISTORY

You can view details of received, dialed and missed calls as well as Chat history on the Recent tab

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Notes

ON A PC:

  • When you have a new missed call, a new voicemail or a new chat, you will see a red circle with a white number on the appropriate menu indicating the number of calls, voicemails or chats you have missed since you last opened the tab.

  • When you have MaX UC minimized to your taskbar, it will flash orange and then go solid orange when there are new calls, voicemails or chats. The number in the circle in the taskbar is the sum of all new calls, voicemails and chats.

  • When the total goes above 9, it will be indicated as 9+

  • When the MaX UC window is open, it will only give you the visual light indicator once. If it is minimized, it will blink multiple times and then will go solid.

  • + If you do not see the red bubble on the MaX UC icon in the task bar, go to your task bar settings and turn off “use small task bar buttons”.

ON A MAC:

  • When you have a new missed call, a new voicemail or a new chat, you will see a red circle with a white number on the appropriate menu indicating the number of calls, voicemails or chats you have missed since you last opened the tab.

  • The number in the circle on the taskbar is the sum of all new calls, voicemails and chats.

  • When the total goes above 9, it will be indicated as 9+.

  • The MaX icon does not flash on a Mac.

  • There are multiple options for viewing notifications. To change the notification settings, go to Settings > Notifications & Focus.

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