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When you have a new missed call, a new voicemail or a new chat, you will see a red circle with a white number on the appropriate menu indicating the number of calls, voicemails or chats you have missed since you last opened the tab.
The number in the circle on the taskbar is the sum of all new calls, voicemails and chats.
When the total goes above 9, it will be indicated as 9+.
The MaX icon does not flash on a Mac.
There are multiple options for viewing notifications. To change the notification settings, go to Settings > Notifications & Focus.
WORKING WITH CONTACTS
MaX UC can store the details of your contacts in its User Interface (UI). It is also provisioned to link with one contact source – either CommPortal, Microsoft Outlook or Mac AddressBook. Depending on the system configuration, you may be able to change this. These contacts appear under the Contacts tab in the Tools Menu. Contacts from CommPortal, Microsoft Outlook or Mac AddressBook that appear in the MaX UC UI can be edited in either application and the changes will be synced between them.
SEARCH CONTACTS
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In the Search field, Start typing the name you are searching for.As you type, the Softphone will display the possible matches from all stored contacts.
Select the contact.
UNDERSTANDING PRESENCE ICONS
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ADD OR MODIFY A CONTACT
ADD A NEW CONTACT
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In MaX UC, click ADD > ADD CONTACT
Complete the fields you have information for.
Click ADD.
ADD A CONTACT FROM THE HISTORY TAB
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Select an entry on the HISTORY tab.
Select ADD AS A CONTACT.
The same Add Contact box appears as seen above.
Complete the fields you have information for.
Click ADD.
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Highlight important information in a panel like this one. To edit this panel's color or style, select one of the options in the menu. |
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