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Click Accept to answer the call.
Click Reject to decline the call and send it to voicemail.
REJECT INCOMING CALL WITH CHAT
When the call is from another member of your Business Group, there will be a dropdown next to the Reject button. Click reject to send either a pre-programmed message or create a custom message.
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RECEIVE A SECOND CALL
Your account is configured to receive multiple calls on MaX UC. If you are already connected to a call, when a second call is presented, you will hear a call waiting tone through your speakers or headset. You will also see the incoming call panel. If you choose to answer the second call, the first call will automatically be held and you will be connected to the second call in the call window. If you receive two incoming calls at the same time, you will see two incoming call panels on the display. You can answer or decline each call individually.
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