Connecting to Epika VPN
- Marc Mitchell
- Travis Bowman
- Austin Johnson
In order to use the Epika VPN to gain access to internal resources, two pieces of software will be needed. (1)Cisco Secure Client for your PC and (2)Cisco Duo Mobile App for your phone. The steps below will guide you through downloading and installing each of these software and finally show how to use them to connect to the Epika VPN successfully.
Downloading and Installing Cisco Secure Client (AnyConnect) for Windows
Click here to access and download the Cisco Secure Client (AnyConnect) software.
Select the Download button.
From your browsers Download list or from your local Downloads folder on your PC click on the file to run it.
Select ‘Next’ and on the following page accept the license agreement and then ‘Install’.
You may receive a popup asking if you ‘want to allow this to make changes to your device’ select ‘Yes’ and then ‘Finish’.
Downloading and setting up DUO Mobile App
DUO Mobile is being used for multi-factor authentication for the VPN. The next set of steps will walk you through downloading and setting up the app.
For Apple and Android devices, you will need to go to your respective App stores and look for the DUO Mobile app and download it.
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If you received an email from DUO to setup your account click the link in the email and follow the steps. It will look something like this. You can use ‘VPN’ for the account name in DUO when prompted.
If you did not receive or can’t locate the email, please reach out to helpdesk@epika.io and the Helpdesk can have the email resent to your Inbox.
Duo Setup
Duo prompts you to enroll the first time you log into a protected VPN or web application when using a browser or client application that shows the interactive Duo web-based prompt. Alternatively, you might receive an email from your organization's Duo administrator with an enrollment link.
Select the type of device you'd like to enroll and click Continue. We recommend using a smartphone for the best experience, but you can also enroll a landline telephone, a security key, or iOS/Android tablets.
Select your country from the drop-down list and type your phone number. Use the number of your smartphone, landline, or cell phone that you'll have with you when you're logging in to a Duo-protected service. You can enter an extension if you chose "Landline" in the previous step.
Double-check that you entered it correctly, check the box, and click Continue.
Activating the app links it to your account so you can use it for authentication.
On iPhone and Android, activate Duo Mobile by scanning the QR code with the app's built-in QR code scanner. Follow the platform specific instructions for your device.
Can't scan the QR code? Click Email me an activation link instead. and follow the instructions.
If you enroll in Duo from an Android or iOS device, instead of scanning a QR code tap the Take me to Duo Mobile button. This will launch Duo Mobile and complete activation of the account.
If this is the device you'll use most often with Duo then you may want to enable automatic push requests by changing the When I log in: option and changing the setting from "Ask me to choose an authentication method" to "Automatically send this device a Duo Push" or "Automatically call this device" and click Save. With one of the automatic options enabled Duo automatically sends an authentication request via push notification to the Duo Mobile app on your smartphone or a phone call to your device (depending on your selection).
Click Continue to login to proceed to the Duo Prompt.
Congratulations!
Your device is ready to approve Duo push authentication requests. Click Send me a Push to give it a try. All you need to do is tap Approve on the Duo login request received at your phone.
Continue with all the prompts in the DUO Mobile App. Once DUO has been setup we can now walk begin connecting to the VPN.
Connecting to Epika VPN
Open the Cisco Secure Client (AnyConnect). In the blank field type: vpn.epika.io:444
If not open already, you can find it here ( Click Start > Type in Cisco > Click Cisco Secure Client )
Note that once an initial connection is established, it will remember this and you won’t need to add it again.
Select Connect and you will be prompted to authenticate with your email address and password.
 Enter your email address and then password. |  Select the checkbox and then ‘Yes’. |
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Next, you will be prompted by DUO to enter the code on screen into the notification on your mobile device or you will receive a push notification to select Approve.
Once approved, the VPN connection will be complete and you will receive a pop-up, select Accept
5. You can validate that the VPN is connected by looking at the icon in the Notification Area, which is in the bottom right corner of your screen. It will have a gold lock when Connected.
If you have any questions about this process or run into any issues, please contact helpdesk@epika.io
Frequently Asked Questions
What is the Cisco Duo Mobile App?
The Cisco Duo Mobile App is an app for your phone that adds Multi-Factor Authentication security to our organization by adding an additional step in the sign on process for company services. This allows us to verify user identity, establish device trust, and ensure a secure connection to company networks and applications. Watch this short video on how DUO works.
What is the Cisco Secure Client (Anyconnect VPN)
Cisco Secure Client (Anyconnect VPN) is software installed on your PC that allows it securely connect to servers, files and other company resources. After successfully logging in, this software establishes an encrypted tunnel where data is securely transmitted back and forth. The experience would be similar to if you were sitting in the office.
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