In order to get back working successfully, you will need to restore applications to pre function condition. We accomplish this by clearing cache and cookies for the application. From PC it involves signing out of accounts and signing back in with your new credentials. If you have been signed out of your application, it is okay. Here is how we will get back in.
...
You’ve Done It! From here, you can just close out the application, open it back up and sign in new.
IMPORTANT Upon sign in, if your credentials already exist or pop up to use existing, you must to press “skip” and manually type in your new credentials. If you miss this step, its likely to bug out and you'll have to start over again.
...
Look for “Sign Out” after email at the top
Close the app, re-open the app and sign in with your new creds
Upon sign in, if your credentials already exist or pop there, you need to press “skip” or “signin as someone else” and retype your credentials manually.
If this doesn’t work, Please reach out to the help desk as you are a special case that may need your profile in outlook cleared.
https://www.loom.com/share/095751d7bdd948ab901bc763210762cf