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In order to connect to some Epika Fleet resources, you will be required to use a VPN which will create a secure connection to those resources. The steps below will walk you through getting the VPN downloaded, installed and connected successfully.

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  1. Click here to access and download the Cisco Secure Client (AnyConnect VPN ) software.

  2. Select the Download button.

  3. From your browsers Download list or from your local Downloads folder on your PC click on the file to run it.

  4. Select ‘Next’ and on the following page accept the license agreement and then ‘Install’.

  5. You may receive a popup asking if you ‘want to allow this to make changes to your device’ select ‘Yes’ and then ‘Finish’.

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  1. If you received an email from DUO to setup your account click the link in the email and follow the steps. It will look something like this. You can use ‘VPN’ for the account name in DUO when prompted.

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If you did not receive or can’t locate the email, please reach out to helpdesk@epika.io and the Helpdesk can have the email resent to your Inbox.

Continue with all the prompts in the DUO App. Once DUO has been setup we can now walk through connecting and authenticating to the VPN.

  1. Open the Cisco Secure Client (AnyConnect client and you will want to type the following in the blank field) and enter: vpn.epika.ip:444

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    in the blank field.

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If not open already, you can find it here by clicking ( Start > Type in Cisco > Cisco Secure Client )
Note that once an initial connection is established, it will remember this and you won’t need to add it again.

  1. Select ‘Connect’ and you will be promoted to authenticate with your email address and password

Enter your email address and then password.

Select the checkbox and then ‘Yes’.

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  1. Next, you will be prompted by DUO to enter the code on screen into the notification on your mobile device or you will receive a push notification to select ‘Approve’.

  2. Once approved the VPN will complete the connection and you will receive a pop-up, here you will select ‘Approve’

  3. You can validate that the VPN is connected by looking at the icon in the Notification Area, which is in the Taskbarbottom right corner of your screen. It will have a gold lock when Connected.

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If you have any questions about this process or run into any issues, please contact helpdesk@epika.io

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