In order to connect to some Epika Fleet resources, you will be required to use a VPN which will create a secure connection to those resources. The steps below will walk you through getting the VPN downloaded, installed and connected successfully.
Downloading and Installing Cisco Secure Client (AnyConnect)
Click here to access and download the Cisco Secure Client (AnyConnect) software.
Select the Download button.
From your browsers Download list or from your local Downloads folder on your PC click on the file to run it.
Select ‘Next’ and on the following page accept the license agreement and then ‘Install’.
You may receive a popup asking if you ‘want to allow this to make changes to your device’ select ‘Yes’ and then ‘Finish’.
Downloading and setting up DUO Mobile
DUO Mobile is being used for multi-factor authentication for the VPN. The next set of steps will walk you through downloading and setting up the app.
For Apple and Android devices, you will need to go to your respective App stores and look for the DUO Mobile app and download it.
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If you received an email from DUO to setup your account click the link in the email and follow the steps. It will look something like this. You can use ‘VPN’ for the account name in DUO when prompted.
If you did not receive or can’t locate the email, please reach out to helpdesk@epika.io and the Helpdesk can have the email resent to your Inbox.
Continue with all the prompts in the DUO App. Once DUO has been setup we can now walk through connecting and authenticating to the VPN.
Open the Cisco Secure Client (AnyConnect) and enter: vpn.epika.ip:444 in the blank field.
If not open already, you can find it here by clicking ( Start > Type in Cisco > Cisco Secure Client )
Note that once an initial connection is established, it will remember this and you won’t need to add it again.
Select ‘Connect’ and you will be promoted to authenticate with your email address and password
 Enter your email address and then password. |  Select the checkbox and then ‘Yes’. |
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Next, you will be prompted by DUO to enter the code on screen into the notification on your mobile device or you will receive a push notification to select ‘Approve’.
Once approved the VPN will complete the connection and you will receive a pop-up, here you will select ‘Approve’
You can validate that the VPN is connected by looking at the icon in the Notification Area, which is in the bottom right corner of your screen. It will have a gold lock when Connected.
If you have any questions about this process or run into any issues, please contact helpdesk@epika.io
FAQs
What is Cisco Duo Mobile App?
Duo is a mobile app that adds Multi-Factor Authentication security to our organization by adding an additional step in the sign on process. This allows us to verify user identity, establish device trust, and ensure a secure connection to company networks and applications.
Watch this short video on how this works.
Cisco Secure Client (Anyconnect VPN)
Cisco Secure Client (Anyconnect VPN) is software installed on your PC that allows it securely connect to servers, files and other company resources. After successfully logging in, this software establishes an encrypted tunnel where data is securely transmitted back and forth. The experience would be similar to if you were sitting in the office.
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